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Red Flag Metrics That Indicate Revenue Cycle Management Inefficiency

Editor’s Note: In our previous blog post, “When Should You Outsource Revenue Cycle Management?,” we provided some guidelines for behavioral health providers considering whether to outsource revenue cycle management (RCM) for their billing. One of those guidelines was the review of key performance indicators, or KPIs. In this follow-up article, Infinity provides a deeper dive into…

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When Should You Outsource Revenue Cycle Management?

Billing for behavioral health is becoming increasingly challenging with insurance companies transferring more of the financial responsibility to patients; regulations imposing new and time-consuming burdens; plans to outsource revenue cycle management; and a growing number of plans and payors increasing variance in eligibility and verification requirements. Nationwide, labor issues continue to impact both front-line provision…

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Behavioral Health Business interview with Eloy Paez

As part of the Behavioral Health Business VOICES interview series, Eloy Paez, EVP of Behavioral Health, Infinity, discusses why the company joined SimiTree in 2022, and what that partnership now brings behavioral health providers. Editor’s Note: The VOICES Series from Behavioral Health Business features leading executives discussing trends, topics and more shaping their industry in…

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