Resources

Important change for requested health records

Beginning Oct. 6, behavioral health providers will need to provide additional types of electronic health records, including medical and billing information, to their patients and to other providers upon request, or risk noncompliance. Under the 21st Century Cures Act, providers are already required to provide certain types of health records to patients or other providers…

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Behavioral health practices lack robust patient collections processes

Does your behavioral healthcare practice have a formal collections process in place to recover payment from insurers, payors, and patients? Despite the impact of unpaid balances on the overall financial health of an organization, healthcare practitioners in general — and behavioral healthcare providers in particular — tend to shy away from patient collections. Smaller, standalone,…

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Data reduces audit risk for behavioral health providers

Billing errors, aberrancies top red flags for audits Is your behavioral health organization effectively monitoring its own data to determine the risk of a Medicare or Medicaid payment related audit? Monitoring the right data can help behavioral health providers identify and correct trends and patterns that trigger program integrity or payment related audits by Medicare…

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